Writing Bug Reports

Posted: July 14th, 2008 | Author: telcor | Filed under: Information Technology (IT), Software |

 

A key thought to remember when writing a bug report is:

“The information provided must facilitate reproduction of the bug”

In other words, could a complete stranger read the report and be able to reproduce the bug in the system?

Many times, when reading bug reports submitted by customers, there are enough details missing that cause the report to marked as non-reproducible. Or it entails much back and forth with the reporter to obtain the missing details. Either method results in frustration for both the reporter and the tester.

Related posts

1. Opera: Script This! Breaking with Tradition, I'm posting on a Thursday :) Today...
2. an ms office programming experience The last few days were very busy. I've learned more...

Related posts brought to you by Yet Another Related Posts Plugin.

---